TheraOffice Feature Suggestions

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  1. Pop-up notes window assigned to Patient Demographics to appear when account accessed.

    Option to have pop-up notes window that could be set (per patient) to appear when patient account is accessed. Pop-up linked to account so it would appear when accessing from any Accounting, Documentation or Scheduling.

    36 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • add the ability to sync provider calendars with external calendaring software (outlook, gmai

      It would be helpful to be able to export a provider's schedule to an outside service that permits viewing on the Internet (outlook or gmail.) If there are HIPAA concerns, it could just sync to indicate "busy" and the patient's first name.

      35 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Additional Referral Sources in Case Information

        I would like there to be additional places for referral sources. I would like there to be a spot for attorneys and adjusters, or even just a slot for an additional source in the patient's case information. This will ensure ease in the ability to fax reports to all referral sources for a patient.

        31 votes
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          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Have "ZERO" payment EOB's show up in the patient's account when posted.

          Currently when there is a non payment EOB from an insurance company with no write off you can "post" it to the patient's account but because there was no payment that posting does not show up anywhere. We should have the ability to post a zero payment EOB and be able to see it on a date of service, that way we can track that an insurance has processed a claim.

          30 votes
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            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Have more options for marking an appointment as cancelled

            Our office considers a cancel under 24 hours notice differently that those over 24 hours, as then we have ample time to fill the open spot. We suggest 3 cancel options when you click on the appointment - we one for cancels under 24 hours, over 24 hours, and administrative cancels (i.e. the PT is out sick and we have to cancel the appt).

            29 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • In scheduling, include TODAY's appointment when searching FUTURE appointments

              If someone calls in the morning wanting to know when their next appointment is, it should include an appointment scheduled that day! Currently TODAY'S appointments are not included as part of the future appointments in the Appointment Search feature in scheduling.

              28 votes
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                4 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Track Deleted Patients

                When you delete a patient they go away forever. Would like a report thta can track deleted patients per given time period with reason why, but these patients still will not affect % seen #.

                26 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • 25 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • Create a report that lists all initial evals and follow up appoinments for a specific therapist

                    Create a report that will list all initial evals and all the follow up appoinments for that patient by therapist for a given date range. This will help to track how many visits a therapist is seeing patients and find specific problem areas.

                    24 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Create a % Prescribed report. The ability to track if patients are coming in for their prescribed plan of care determined by the therapist

                      When a therapist does an initial eval and says patient should come in 2x week for 4 weeks, the software gives you a percentage each week of patient who are following thier given plan of care. For example if John Smith is supposed to come 3 x week, but only came in 2 x, the % prescribed would be 2/3 or 66%.

                      22 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add a Radial Dial in Insurance Screento set patient account to Benefit Year or Calendar Year

                        With top of the year benefit revivifications being such a challenge it would be extremely beneficial to have the option in each patient's account to click a radial dial to indicate if the insurance runs on a Benefit Year or Calendar Year. This would then allow a Custom Report to be created to search for a specific type of plan and pull all patients for a facility to easily identify which patients need to be re-verified. This would also be tremendously helpful at the 1st of each month when month-to-month insurance plans need to be re-verified for those on state…

                        21 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Add drag and drop

                          Add ability to drag and move/drop items such as exercises in daily notes, objective tests in evals/prog notes, as well as select and delete multiple lines at once (rather than "click->delete -> ok" for ever item to be deleted.

                          21 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 20 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • give the option to merge patient records in the event that a duplicate patient is created

                              This is a huge headache-especially when charges, documentation and payments have been entered on both accounts. We should be able to merge 2 patient records!

                              19 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Integrate with iPad or Android based tablet for patient registration

                                instead of paper and pen patient finishes his registration on slat tablet (ipad or android) on wifi in the office.

                                19 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Increase copay automatically after a certain number of visits

                                  Insurance companies have been increasing patients copay's after a certain number of visits, for example, $20 for the first 1-30 visits and $35 for every visit after that. Can you figure out a way for us to enter two different copay's into case information and have the copay automatically increase after a certain number of visits?

                                  19 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Enable nickname/alias to show on scheduler.

                                    "Alias" field to display in "quotes" or italic on scheduler and doc without affecting legal name for med records and insurance

                                    19 votes
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                                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • integrate an online patient payment option

                                      Integrate with a service that will allow patients to pay their bill online. The website link would be posted on the bill, and patients can have the option to have the bill emailed to them. Generated statements could be automatically uploaded to the website.

                                      Patients would go to the link, type in identifying information (ie: name, DOB, and patient ID), and have the ability to pay all or some of their bill via credit card, echeck, PayPal, etc.

                                      Billing office should have the option to set a minimum payment (ie: 20% of bill, or $50).

                                      18 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add In Manager Community

                                        Create a way to connect other TheraOffice users by creating a marketplace or an "app store" like area where customizations can be uploaded and downloaded either for free or for a fee. Example, a series of home exercise images have been taken and entered into TheraOffice. Another practice using TheraOffice user could download those images into their system.

                                        18 votes
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                                          4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 17 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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