TheraOffice Feature Suggestions

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  1. Out Of Database Storage

    Create a way to save images from Image Notes and patient images to be stored outside of the TheraOffice database, and able to link to the files so that any file format can be imported into TheraOffice such as PDFs, videos, etc.

    17 votes
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      4 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • When Entering Payments Give Option To.....

      When entering payments give the option to look up the patient by Patient ID that TheraOffice has generated. This will help so we pick the correct patient in case there is more then one by the same name. Also allow us to select or deselect Active Patients Only with out erasing all the patients already entered.

      17 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Accounting - Patient Full Account View Needs Totals by Case, like the old version did.

        It's important to see totals charged, paid, and balance PER CASE.

        16 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Add "Same Day Cancel" status type

          Add a status type of "Same Day Cancellation" as a yellow X because we do not charge for cancellations if done on the previous business day, but do charge for cancellations after the close of business up to the start of the visit. We sometimes get calls from patients 5 minutes before their appointment stating they need to cancel. Our front desk gets confused as to if its a cancel or a no show. Well, it's a Same Day Cancel and the patient should be charged for it. Thanks for voting!

          16 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Add a way to track Benefit Period not just current Authorized visits.

            Some people have a # of visits per Calendar or Benefit period...which is very different from Authorized visits per case. We need to be able to track BOTH.

            16 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 16 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Tracking -PT Cap is # of Visits not $ amount.

                Add the ability to track # of visits per Benefit Period if Insurance Policy has a # of visit cap opposed to a dollar amount cap. I would like to see this in "Verify Insurance" and/or "Reminders"

                15 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • VIEW APPOINTMENT TIMES EASIER

                  MAKE IT POSSIBLE TO SEE APPOINTMENT TIME (WHETHER SCHEDULED OR OPEN) WHEN YOU SCROLL TO THAT SPACE, INSTEAD OF HAVING TO OPEN APPOINTMENT OR LOOK ACROSS SCREEN & FIGURE OUT TIME

                  14 votes
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                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • ReminderCall.NET Calls For Marketing

                    Create a feature in the ReminderCall.NET Integration to call patients for marketing purposes, such as birthdays, or news about the clinic.

                    14 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Option to Save an Ansi File while Posting so i can go back in and all the information that i have corrected is there.

                      I work a BCBS remit that on average has 1300 claims and takes about 10 hrs to post. I would like the option to be able to save my work and be able to come back to it the next day in the event that i can not finish and not have to input all the information i work on the day prior. If i hit save i should be able to close out of the ansi file and when i pull it back up it should be where i left off. This would make life so easy.

                      13 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Undo button in Documentation (all sections), not just when editing the final document

                        Have an "undo" button under each section in documentation (not just when editing the final document). Just in case you accidentally delete something, or type something in wrong, you can "undo" what you just did.

                        13 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Entering payment by hand-save information if patient was accidently missed

                          When entering payments by hand and there are multiple patient accounts, save the data should you need to go back and add a patient because you realize that you missed adding one patient. Otherwise it will make you start over.

                          13 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Have Documentation screen automatically refresh when patients arrive

                            Would make it easier on clinicians to not have to click the refresh button if the program would automatically refresh on the screen like it does on scheduling program.

                            13 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Decrease the amount of clicks and time to lock a document.

                              As a PT and owner I find it time consuming to lock a document. I should have the ability to R click and lock a document. I would like to still be able to open the document and read it but a simple R click and lock should come up. Electronic documentation should be faster and efficient. Process to lock document. 1. CLICK open patient in unlocked documents. 2. CLICK on patient navigator. 3. CLICK PT report. 4 CLICK lock case at top of screen. 5 CLICK PT data. 6. CLICK lock case top of screen. 7. CLICK to close…

                              13 votes
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                                3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Integrate with a company that offers online scheduling through the clinic website or offer this feature.

                                Integrate a real-time online schedule that clinics could utilize through their websites for patients to schedule their own appointments after they are registered.

                                13 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Payment entry for multiple patients

                                  When entering a payment for multiple patients and one patient is forgotten - allow the back option to keep current patients selected without having to reselect all patients again

                                  13 votes
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                                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Visits and Units

                                    We have several insurance companies that authorize a number of visits along with a restriction on the number of units for those visits. For example 6 visits or 24 units (which ever comes first) A patient may use 24 units with 4 visits, which means the last 2 visits is a write off for our practice because the software didn't count down or catch it to alert us.

                                    12 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • ADD THE ABILITY TO SLIDE APPTS BETWEEN THERAPISTS WITHOUT CHANGING THE TIME

                                      Add the ability to slide appointments between therapists in scheduling without changing their time by holding the SHIFT key. This would prevent easy mistakes.

                                      12 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Collapse visits in Accounting module when they are completed.

                                        Collapse the visits in Accounting so that only the Entry Dates will be displayed and the visits will be hidden.

                                        12 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add insurance card images to payer tab in Case Information

                                          I know we can add scans to the Patient Information, but that doesn't help if they come for more than one round of treatment. Please give us a section within each case, under payer where we can keep scans of the insurance cards.

                                          11 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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