TheraOffice Feature Suggestions

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  1. Ability to Automatically Add Interest to An Account Based on Aging

    I would love to charge interest on past due amounts. But the time I would have to take to calculate which part of the bill is 60 days old, 90 days old, etc and then apply interest accordingly is impossible. Would be great if we could set an option on interest rate (as allowable by state law), whether the interest is to be calculated as simple interest or compound interest, and when the interest should start being charged (e.g., when aged more than X number of days.)

    9 votes
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      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • add collections history information such as when collections letters are sent out to patient history

      We would like to track the time frames as to when collections letters are sent out. It would be very helpful if that information appeared in the patient history.

      9 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Choose Insurance Companies to Fax to from the Fax List Drop Down

        When we have to fax to worker's comp agencies, VA or other insurance companies, you have to manually fill in the information and delete out the physician as the recipient. I would like to have the ability to choose the insurance company from the drop down in the fax designer.

        9 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Add copy to column in the objective section.

          In trying to go paperless we are getting rid of exercise logs and using the objective section of the note to keep track of what the patient has or hasn't done. If we could copy to column "NOT PERFORMED" then we could change each activity to performed as the pateint completes it.

          9 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Add the option to leave up the window "find patient"

            Please bring back the option of "find patient" window and have the option to leave it up like we used to be able to do before the recent TheraOffice update. We can currently click find patient, but that window will not stay open in a tab like it used to.

            9 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 9 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Port to Androis OS

                With all the Android tablets coming out, it'd be great to have TheraOffice available on that platform. I'm guessing that this'll not be an easy task since Microsofty is unliekly to develop SQL Server to run on Android...?

                9 votes
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                  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Add an option to have a notes page as a part of the patient info screen

                  For working on trying to streamline processes and not be doing double work - it would be helpful for us to have an option off of the patient info screen for basically a blank notes page.

                  8 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Remove ability to delete notes.

                    You should NOT be able to delete a note that has already been entered in patient accounting. Once it's there, it should remain!

                    8 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make it possible to use the old system that presented the schedule in documentation

                      Make it possible to use the old system that presented the schedule in documentation, therefore, we are able to directly access our notes directly from the schedule for any day on the calendar. In addition we can then be able to see the color indicators which notes for example if the patient is a first time follow up or a discharge visit.

                      8 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • For multipule facilities - Be able to IM other employees in addition to tasking.

                        My co-workers don't always check there tasks. When I need an answer quickly it would be nice to message them without having to call the other offices and tie up the phone lines.

                        8 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Increase Font Size

                          -Is there any way to change the font size on theraoffice documentation?

                          I work on a large monitor on a fairly small desk. I'm 34 years old with contacts, however I feel like the font is so small and tight. I feel like this program only uses about 1/4 of my monitor screen for the whole program. Very challenging and frustrating to be efficient when Theraoffice doesn't even offer a "real time spell checker".

                          8 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Signature capture integration

                            We use a Topaz signature capture for our patients to sign in. It would be great if they could find their own last or first name and appointment time on such a screen, select a "sign in" option, and apply their signature, which would then be on file attached to their case and appointment.

                            8 votes
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • create patient portals so that patients could come in and fill out their paperwork directly onto a tablet here at the office or from home.

                              This way their health history would be downloaded into the documentation and save therapist and front office time.

                              8 votes
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                                3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Apply multiple unapplied amounts to copay at the same time

                                Being able to apply multiple payments to copays - currently you are only allowed to apply one payment to a copay. So if I wanted to divvy up unapplied payments, I would have to put partial on copay and the other portion to the account because you can't enter a copay payment twice. I'd like to have all copay payments stay in the copay spot because otherwise it throws off report results.

                                8 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Add another alert in the "reminders" screen. Must have a way to track Ins. year benefit limit vs. current case Authorization limit.

                                  A pt may have a yearly benefit limit to their policy which is very different to their authorzation visit limit. Can there please be a way to track both. Authorizations are becoming very common, even amount the biggest ins carriers. If a patient is starting a 2nd or 3rd case later in the year, we have to be able to see how many visits are left in their benefit policy for the year.

                                  7 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Ability to see collection letter sent to pt and date it was sent in Accounting

                                    Create the ability to see what collection letter was sent to a patient and the date sent from accounting, would be nice to see it in the "patient statements" view on the account.

                                    7 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add feature to Insert Signature and Timestamp to Flex Notes

                                      This would be very helpful to us as we document no-shows and cancellations as well as physician communication on flex notes.

                                      7 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Make a pop up on mouse over that shows patient picture and alias. So when you mouse over their scheduled appointment it shows.

                                        I have seen the pop up on mouse hover that shows copay and next appointment. It would be nice to have the picture and alias show as well so that you could be sure who it was and greet them with their preferred name.

                                        Our old software did this and it was very helpful.

                                        7 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Accounting Module - Separate out the Total Payments/Total Adjustments/ Balance section on a per case basis.

                                          By Separating out the payments/adjustments by case you have a quick reference (especially for Medicare patients) to how close you are to the cap each/year/ case. Since its a cumulative right now this is a very difficult task to acheive in a short amount of time.

                                          7 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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