TheraOffice Feature Suggestions

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  1. 4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Quit screwing with the updates! You guys keep changing things with regard to functionality and it's messing everything up.

    You continue to change the functionality with updates which doesn't allow us to arrow through rows and today with the new update, it won't even let me free-type in the Assessment line of the discharge report. How are we supposed to let doctors, insurance companies, patients know what the assessment is without being able to free-type. Go back to what your daddy's should've taught you and "if it ain't broke don't fix it"!! Fix these problems ASAP. First you FORCE us to utilize the MIPS bullcrap on every patient, when we only need 30% for compliance, and now you're lengthening…

    1 vote
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. CPT code icons

    Add Icons for each CPT code. Currently there is one for Ther Ex, Modality, and Manual only. Having icons for each CPT code would be helpful to make documentation more efficient via the search function in objective, and also to provide another check for therapists to make sure they are choosing the correct/desired code for billing purposes. This would be especially the other commonly used CPT codes (Neuro re-ed, ther act, etc.)

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. On main screen, patient search tool on the right needs to search not only last name....Williams...but then a second level sort based on firs

    Main page search should not be limited to last name, it should then sort by first name. Not helpful if you have 50 folks with the last name "Williams".......Please fix.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Fix this problem

    New update does not allow you edit a paragraph in a form field once you click on it. It has a single line that forces you to scroll through multiple sentences which is really taxing and difficult to edit!

    4 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,
    We’re sorry this is so difficult to use. We were working with our user interface vendor on this issue and unfortunately due to the deadline with MIPS we couldn’t resolve this issue in time.

    We have the fix done and we are going to be hopefully rolling it out in preview tomorrow or Monday and then release it later next week. We added additional features as well that the prior version didn’t have.

  6. Modify the existing Scheduling payment structure to allow for partial payment

    There are patients that can't afford to pay for example, a $50.00 copay and are coming in 3 times a week - they will ask if they can make partial payments of whatever they can afford and we have to tell them no as there is no 'efficient' way to track it or apply it. If a patient wants to pay towards their $50 copay per visit as, $30 today and then $70 on their following visit because they get paid in-between - I would like to be able to accommodate them. Not tell them, no sorry we can't do…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Support Portal Ticket History

    Need to be able to see "ALL" tickets in the event we need to refer back to one for a like issue. Also need to not have tickets closed until the issue is actually resolved.

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. New 11.12 onsite version does not carry data from progress note to discharge note.

    The new update has lots for small glitches. Seems like beta version has not been tested properly. recently I found it does not carry last progress note data for discharge note So we have to type everything two times. Same information.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add ability to enter visit limits for the benefit period along with authorization with duration limitation

    We have patients who have a benefit visit limit who also require an authorization that is usually less than the benefit max. Sometimes will ave multiple authorizations but need to not go over the overall max. Tracking for both are very much needed.

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Revert to the previous software version Patient Information screen

    The previous Patient Information page with the tabs was nice, neat and clean. This recent 2019 update is absolute garbage. STOP, SERIOUSLY STOP changing the graphic user interface like this and moving buttons around. It's not broken so stop screwing it up. I'm going to come over and mess up and rearrange your desk and see how you like it.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow entry of the "Time Out" at any time after the eval completed.

    Make it possible to enter the "Time Out" at any time after the evaluation is done. I know there is a feature for TheraOffice to automatically increase the "Time Out" to equal what I have entered in Charges, but the feature does not always work and I have lost a couple evals in the process of deleting an eval. Then sometimes it works to restart an eval and the information is autopopulated and sometimes it does NOT.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to print patient demongraphics so previous patients can edit the information if need be

    Be able to print out the current demographics that are on file for the patient so that they can edit if need be and remember what information we have on file.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Automatically open a patient's chart when assigning a document or image from the Inbound Que to their chart

    When a fax is being assigned to a patient's chart, whether it is automatically identified or if the patient's name has to be typed in, once the "save and close" button is clicked, that automatically opens up the patient's chart where the document can be edited and locked.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Medical hx and medication list separate field like Patient Information

    Make this like Patient information but we could pull the info in at any note and change at any time. Make us have to review all the info and add to it or make changes at every new eval or case.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make the cells under the treatment column wrap.

    Make the cells under the treatment column wrap text. I believe that it did this before the recent updates but no longer does and makes it very difficult to read each treatment. Would also be nice if this column was a little wider as a default so it was easier to read.

    0 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add option to wait list, the ability to leave future appt where it is instead of pulling it off of the schedule all together.

    When scheduling from the wait list we should have the option of leaving the appointments all were they are instead of it pulling the visit off schedule. Most patients keep all appointments and we have to remember to go back and put the visit back on schedule.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make the schedule the home page.

    Please make the scheduling page the home "default" page upon loading and once notes are completed. This will avoid unnecessarily having to constantly tab over to the scheduling page.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Would like to have the old patient information window screen back. The update has made this hard to read since there is so much information

    Would like to have the old patient information window screen. The update has made this section very long and you now have to scroll down to get the information you need. It's not as easy to glance at like the old window was. Not reader friendly.

    0 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Create an after visit summary

    Have areas of the daily note that can be updated and then pulled into a patient-friendly after visit summary. We know patients do best with written instructions. Imagine if "notes from my therapist" pulled in from assessment, there was a series of checkboxes for the therapist to select instructions, such as ice, heat, practice good sleep hygiene, get regular physical activity such as, etc., some key measures from the daily note (my ROM today is:) and a blank space for any additional patient education instructions for the visit.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. visit count

    In re-evals only count current case visits not entire lifetime of patient visits

    7 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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TheraOffice Feature Suggestions

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