Show Declined Transactions At Time Of Service
Show declined payments on accounting for each patient, making it easier to keep up with rather than going through paymenow.com to see declined transactions. Being able to view declined transactions in paymenow.com or at the time of service would eliminate double work.
To my knowledge, this shouldn't be happening. If you had an invalid credit card, it should be getting denied before any payment was applied within TheraOffice. When you get a chance, can you please contact our support department at email@example.com to have them take a closer look at this.